Shipping & Returns Policy

Fast shipping, easy returns, and complete peace of mind

🚚 Shipping Information

Shipping Rates & Delivery Times

Order Amount	Shipping Cost	Delivery Time
Under $50	$5.99	5-7 business days
$50 and over	FREE	2-5 business days

Processing Time

Orders are typically processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a tracking number via email as soon as your order ships.

Tracking Your Order

Once your order ships, you'll receive:

• ✓ Email confirmation with tracking number
• ✓ Real-time tracking updates
• ✓ Estimated delivery date
• ✓ Delivery confirmation

International Shipping

We currently ship to Canada and the United States. International shipping rates and delivery times vary by location. Customs fees and import duties (if applicable) are the responsibility of the customer.

↩️ Returns & Refunds

Our 30-Day Money-Back Guarantee

We stand behind the quality of our products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund – no questions asked.

How to Return an Item

Step 1: Contact our customer support team at support@viralproduct2026.com with your order number and reason for return.

Step 2: We'll provide you with a return authorization and shipping instructions.

Step 3: Pack the item securely in its original packaging (if possible) and ship it back to us.

Step 4: Once we receive and inspect your return, we'll process your refund within 3-5 business days.

Return Conditions

To be eligible for a return, items must be:

• ✓ Returned within 30 days of delivery
• ✓ In original, unused condition
• ✓ In original packaging (when possible)
• ✓ Include all accessories and documentation

Refund Method

Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or credit card company.

Return Shipping Costs

Defective or Wrong Item: We'll cover all return shipping costs.
Change of Mind: Customer is responsible for return shipping costs.

🔄 Exchanges

If you'd like to exchange an item for a different size, color, or product, please contact us at support@viralproduct2026.com. We'll help you process the exchange quickly and easily.

📦 Damaged or Defective Items

We carefully inspect all products before shipping, but if you receive a damaged or defective item, please contact us immediately at support@viralproduct2026.com with:

• Your order number
• Photos of the damaged/defective item
• Description of the issue

We'll arrange for a replacement or full refund at no cost to you, including return shipping.

❓ Frequently Asked Questions

When will my order ship?

Orders are processed within 1-2 business days and typically arrive within 2-7 business days depending on your location.

Do you ship internationally?

Yes! We ship to Canada and the United States. International shipping times and costs vary by location.

What if my package is lost or stolen?

If your tracking shows delivered but you didn't receive your package, please contact us immediately. We'll work with the carrier to locate your package or send a replacement.

Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of purchase. After that, orders are processed and shipped quickly, so changes may not be possible. Contact us ASAP if you need to make changes.

How long do refunds take?

Once we receive your return, refunds are processed within 3-5 business days. It may take an additional 5-10 days for the refund to appear in your account.

Last Updated: January 2026