Can't find your answer?
Contact us at support@viralproduct2026.com
We respond within 24 hours!

How do I place an order?

Simply browse our products, click "Add to Cart" on items you want, then proceed to checkout. You'll enter your shipping information and payment details to complete your purchase. It's quick and secure!

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and other secure payment methods. All transactions are encrypted and 100% secure.

Is it safe to order from your website?

Absolutely! We use industry-standard SSL encryption to protect your personal and payment information. Your data is completely secure, and we never store your credit card details.

Can I modify or cancel my order?

Yes! Contact us within 24 hours of placing your order at support@viralproduct2026.com. After 24 hours, orders are processed and shipped quickly, so changes may not be possible.

How much does shipping cost?

Orders under $50: $5.99 shipping
Orders $50 and over: FREE SHIPPING!
We offer fast 2-5 day delivery on all orders.

How long does shipping take?

Orders are processed within 1-2 business days and typically arrive within 2-7 business days depending on your location. You'll receive a tracking number via email once your order ships.

Do you ship internationally?

Yes! We ship to Canada and the United States. International shipping rates and delivery times vary by location. Customs fees (if applicable) are the responsibility of the customer.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number and link. You can click the link to see real-time updates on your package's location and estimated delivery date.

What if my package is lost or stolen?

If your tracking shows delivered but you didn't receive your package, contact us immediately at support@viralproduct2026.com. We'll work with the carrier to locate your package or send a replacement.

What is your return policy?

We offer a 30-day money-back guarantee! If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund – no questions asked.

How do I return an item?

Contact us at support@viralproduct2026.com with your order number. We'll provide return instructions and a return authorization. Once we receive your return, we'll process your refund within 3-5 business days.

Who pays for return shipping?

Defective or wrong item: We cover all return shipping costs.
Change of mind: Customer is responsible for return shipping costs.

How long do refunds take?

Once we receive your return, refunds are processed within 3-5 business days. It may take an additional 5-10 days for the refund to appear in your account, depending on your bank or credit card company.

Can I exchange an item?

Yes! If you'd like to exchange an item for a different size, color, or product, contact us at support@viralproduct2026.com and we'll help you process the exchange quickly.

Are your products high quality?

Absolutely! Every product is carefully vetted and tested before we offer it. We only sell items that meet our high standards for quality, functionality, and value. If it doesn't work as promised, we don't sell it.

What if I receive a damaged or defective item?

Contact us immediately at support@viralproduct2026.com with photos of the damage. We'll arrange for a replacement or full refund at no cost to you, including return shipping.

Do products come with warranties?

Many of our products come with manufacturer warranties. Specific warranty information is listed on each product page. Plus, our 30-day money-back guarantee covers all purchases.

Are the product images accurate?

Yes! We use real product photos and detailed descriptions to show exactly what you'll receive. Colors may vary slightly due to screen settings, but we strive for 100% accuracy.

How can I contact customer support?

Email us at support@viralproduct2026.com and we'll respond within 24 hours. We're here to help with any questions, concerns, or issues!

Do you have a phone number?

We primarily provide support via email to ensure we can give you detailed, accurate responses and keep a record of our conversation. Email us at support@viralproduct2026.com for the fastest response.

What are your business hours?

We process orders and respond to emails Monday-Friday, 9 AM - 5 PM EST. Orders placed on weekends or holidays will be processed the next business day.

Do you offer discounts?

Yes! Sign up for our email list to receive exclusive discounts, early access to new products, and special promotions. We also run seasonal sales and limited-time offers.

Can I use multiple discount codes?

Only one discount code can be applied per order. If you have multiple codes, use the one that gives you the best savings!

Do you have a loyalty program?

We're working on launching a loyalty program! Sign up for our email list to be the first to know when it launches.

Still Have Questions?

We're here to help!

Email: support@viralproduct2026.com
Response Time: Within 24 hours
We're happy to answer any questions you have!